Frequently asked questions
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1. How does employee testing work?

The ExpertRating employee testing system offers an affordable, flexible and convenient way of accurately assessing the skills of manpower resources. You can choose tests from a bank of around 800 tests. You can also request for customized tests that can be integrated into your employee testing system. You can then select a test and assign it to a candidate. You will receive a detailed performance report for the candidate that quantifies their performance, and helps you in making hiring decisions.

2. Are there any provisions to prevent cheating in online ExpertRating tests?

Yes. The Secure Browser feature ensures that the candidate doesn’t navigate away from the online test or open any other application or browser tab. ExpertRating also provides the option of web proctoring, through which periodic webcam shots of the test taker are captured so that you can monitor your candidates for the use of unfair means to pass a test.

3. What are the applicable discount slabs for employers?

There are several discount options available for employers as per the volume of test sessions ordered. The more you order, the more discount you get. For details, please visit the Plans page.

4. What are the payment options for buying tests?

Payments can be made using all major credit/debit cards or PayPal. ExpertRating is a PayPal verified seller with over 200,000 purchases to date. Payments can also be made through wire transfer.

5. What customer support is provided to employers?

ExpertRating customer support staff is available 24X7 to assist you with any requirement. To reach us through email, phone or fax, please visit the Contact Us page.

6. How do I set up and administer tests. Will I require assistance?

For setting up and administering tests, you need to sign up for ExpertRating and log in to your account. You can then choose a test, enter the candidate’s details and send an invite. The score report of the candidate will be available in your account. It is a simple and user-friendly system that you can use with ease. But in case you require any help, you can always reach us through email, phone or fax. Please visit the page.

7. Who is using the ExpertRating employee testing service?

ExpertRating is one of the oldest and most recognized online employee testing providers. We combine our decade long experience of testing over two million candidates with the latest trends in the industry to create assessment solutions that are used by organizations all over the world. ExpertRating is one of the first companies in the world to be certified under ISO 9001:2008 for test and content development and delivery procedures. This guarantees high quality for your employee testing needs. Some of the valued clients of ExpertRating are: Walmart, Ericsson, Convergys, Ikea, Elance-oDesk, Jet Airways, among others.

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